What kind of training is crucial for bus drivers in dealing with emergencies?

Basic first aid and CPR training is crucial for bus drivers dealing with emergencies because it equips them with the necessary skills to respond effectively to medical incidents that may occur while transporting students. Such training prepares drivers to manage a variety of situations, including providing immediate assistance to someone who may have injuries or health issues, and can be life-saving until professional medical help arrives.

The other options, while valuable in their own right, do not directly address the immediate health and safety needs that may arise during an emergency situation on a school bus. Advanced driving techniques focus more on maneuvering the vehicle safely under various road conditions, customer service training enhances interaction with students and parents, and preparing for field trips involves logistical planning but does not cover emergency response. Therefore, having knowledge in first aid and CPR is essential for ensuring the safety and well-being of passengers in critical moments.